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Privacy Policy

Last Updated: August 2026

At Nirmal Financial, we respect your privacy and are committed to protecting the personal information you provide through our website. This Privacy Policy explains what information we collect, why we collect it, how it may be used, and how we protect it.

By using our website or submitting an enquiry, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

When you submit an enquiry through our website, we may collect the following information:

  • Name
  • Mobile Number
  • Email Address
  • Subject of Enquiry
  • Message or Enquiry Details

We may also collect basic technical information such as browser type, device information, IP address and website usage information where technically necessary for website operation, security and analytics.

2. How We Use Your Information

The information collected through our website may be used to:

  • Respond to your enquiry or request.
  • Contact you regarding the service you requested.
  • Provide information about Loan Services, Credit Cards, Insurance and Investment Services.
  • Understand your requirements and provide relevant assistance.
  • Improve our website, services and customer experience.
  • Maintain website security and prevent fraudulent or unauthorized activities.
  • Comply with applicable legal and regulatory requirements.

We will process personal data only for lawful purposes and, where applicable, based on consent or another permitted legal basis. India's Digital Personal Data Protection Act, 2023 establishes this general framework for lawful processing of digital personal data.

3. Enquiry Information

When you submit the enquiry form on our website, your information may be stored in our enquiry management system.

The information may be used by Nirmal Financial representatives to contact you and understand your financial service requirements.

Submitting an enquiry does not guarantee approval of any loan, credit card, insurance policy or investment product.

4. Sharing of Information

We do not sell or rent your personal information for unauthorized purposes.

Where necessary to respond to your enquiry, information may be shared with relevant banks, financial institutions, insurers, service providers or authorized representatives, subject to applicable law and the purpose for which the information was collected.

For example, if you enquire about a particular financial product, relevant information may need to be shared with the concerned product provider to process or respond to your request.

5. Financial Service Providers

Nirmal Financial may facilitate enquiries relating to products or services offered by third-party banks, financial institutions, insurance companies and other service providers.

Such organizations may have their own privacy policies and terms. We recommend reviewing the applicable privacy policy and terms of the respective provider before submitting sensitive information or proceeding with an application.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted over the internet.

7. Cookies

Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage and improve user experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

8. Third-Party Links

Our website may contain links to third-party websites, including banks, insurance providers or other financial service providers.

Nirmal Financial is not responsible for the privacy practices, security or content of third-party websites. We recommend reading their respective privacy policies before providing personal information.

9. Data Retention

We may retain personal information for as long as reasonably necessary to:

  • Respond to your enquiry.
  • Provide requested services.
  • Maintain business and service records.
  • Meet legal, regulatory or compliance requirements.
  • Resolve disputes or enforce applicable agreements.

When information is no longer required for legitimate purposes, it may be deleted or securely disposed of, subject to applicable legal requirements.

10. Your Rights

Subject to applicable law, you may have rights relating to your personal data, including rights to access information about processing, request correction of inaccurate information, withdraw consent where processing is based on consent, and raise a grievance through the applicable process. The DPDP framework provides for data-principal rights and grievance mechanisms.

To make a privacy-related request, please contact Nirmal Financial using the contact details provided on our website.

11. Children's Privacy

Our website and services are not intentionally designed to collect personal information from children.

If we become aware that personal information has been submitted by a child in circumstances where applicable law requires additional safeguards or consent, we will take appropriate steps as required by law.

12. Changes to This Privacy Policy

Nirmal Financial may update this Privacy Policy from time to time to reflect changes in our services, website practices or applicable legal requirements.

Any updated Privacy Policy will be published on this page along with the revised Last Updated date.

13. Contact Us

If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Nirmal Financial

Email: [Your Email Address]
Phone: [Your Contact Number]
Address: [Your Office Address]

14. Consent

By submitting information through the Nirmal Financial website, you acknowledge that you have read this Privacy Policy and understand how your information may be collected and used for the purposes described above.

Nirmal Financial is committed to handling customer information responsibly and maintaining appropriate privacy and security practices.

Note: This is website-ready general privacy-policy content. Before publishing, replace the contact placeholders and have the final policy reviewed for your actual business structure, data-sharing practices, consent mechanism and applicable financial/regulatory obligations.

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